Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact form
- Request a quote or consultation
- Engage our services
- Communicate with us via email or phone
This information may include your name, email address, phone number, company name, and project details.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you project updates and communications
- Process payments and manage your account
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To trusted service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences
- Analyze website traffic and usage
- Improve our website functionality
You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services such as:
- Formspree for contact form submissions
- Google Analytics for website analytics
- Payment processors for transactions
These services have their own privacy policies, and we encourage you to review them.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent at any time
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Project-related information may be retained for up to 2 years after project completion for business and legal purposes.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this policy periodically for any changes.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Email: hello@luminatemedia.co
Phone: +1 (510) 901-8836
Luminate Media LLC
© 2025 All Rights Reserved.