Frequently asked questions

Here are answers to the most common questions we receive about our services and process.

General Questions

Starter sites: 1–2 weeks. Business sites: 2–3 weeks. Premium sites: 3–4 weeks. We provide detailed timelines during the quote process.

Yes! We work with businesses nationwide. All communication happens via email, phone, and video calls.

We respond to all inquiries within 24 hours, Monday through Friday. Emergency issues are handled same-day.

Pricing & Payment

Every project is unique. Ranges allow us to provide accurate quotes based on your specific needs, timeline, and requirements.

We accept bank transfers, checks, and major credit cards. Payment terms vary by service type.

For larger projects, we can discuss payment plans. Monthly services are billed in advance.

Website Design

We can recommend reliable hosting providers and handle the setup, or work with your existing hosting.

Yes! We include 1 month of minor edits post-launch, and offer ongoing maintenance packages.

Yes, we include 2 rounds of revisions for design and content during the build process.

SEO Services

Technical improvements show in 2-4 weeks. Meaningful ranking improvements typically take 3-6 months.

We can't guarantee specific rankings, but we can guarantee consistent effort and measurable progress toward your goals.

Our Advanced SEO plan includes 2 blog posts per month. We can also recommend content writers for larger projects.

Ad Management

High-quality images, videos, or graphics that represent your business. We can work with simple templates if needed.

Yes! Option B is designed for clients who prefer to maintain ownership of their ad accounts.

This varies by industry and campaign type. We typically aim for 3:1 to 5:1 ROAS, but will discuss realistic expectations for your business.

Ownership & Cancellation

You own your website, domain, and ad accounts. We own our internal processes, templates, and methodologies.

Monthly services require 30-day notice. Website projects are completed once started, with payment due on completion.

Absolutely. You own your website and can work with any developer you choose.

Still have questions?

We're here to help. Get in touch and we'll answer any questions you have about our services, process, or pricing.